Outsourced Web Hosting Technical Support

Do you own a Web Hosting Company?

The main reasons for outsourcing web hosting support are quality, response time and Cost. You own a web hosting company and looking forward to provide better solution and technical support for your customers, then you are in the right place to outsource your support tickets or server. The success of a web hosting company heavily relies on serving your customers upto the best. Our outsourced server team provides technical support to all your queries.

Our technical staffs are young, dynamic and skillful individuals who are trained and have an vast experience in Cpanel, Plesk, Direct Admin, Managing Dedicated Servers, Administering Linux and Windows Servers, Debugging and Trouble Shooting. Suppose even if you have technical support, but you need some one’s help to effectively handle the clients volume, don’t hesitate to approach us. We provide technical support for technical, sales, support and other customer requests round the clock.

Following are our Plans:

Per Ticket Support - Our certified technical engineers answer support tickets on your help desk. This is the simplest plan that we offer. No system administration task or server monitoring is done under this plan though. Plans include a fee per server towards administration and overheads. Our per ticket plan suits to small and medium level web hosting companies who are looking for technical support at affordable rate. We offer sales ticket at just 0.7$/ticket.

Per Server Support - Under this plan you get unbelievable support at an unbelievable low price. We solve any number of tickets for you which means that all your clients can avail the support facility any number of times. There is just a flat fee per server which gets you support for unlimited customer issues - 24 hours a day.

Server Administration
Server Monitoring
Server Hardening
Hack Recovery/Server Disaster
Server Setup